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VASL Support for Carers Leicestershire
01858 468 543 Mon–Thu 9am–5pm · Fri 9am–4.30pm

Get support

Free support for unpaid carers

Independent information and support to help you look after your own health and wellbeing, for anyone caring for an adult aged 18 or over in Leicestershire.

Talk to someone

Someone to talk to

Whether you need advice today or a friendly chat every week.

  • Carers advice line

    Call us about anything to do with caring – benefits, respite, how you’re feeling or what to do next. We’ll listen and point you in the right direction.

    Call 01858 468 543

  • Telephone befriending

    Regular calls from a trained volunteer who understands caring – a light-hearted chat or a chance to talk through a difficult week. It’s up to you.

    • Weekly or fortnightly
    • Trained volunteers

    Ask about befriending

  • Request a call back

    Not a good time to talk? Leave your details and a member of our team will call you back.

    Request a call back

Meet other carers

Carers support groups

Relaxed, informal monthly groups where you can talk openly with people who understand. There’s often a guest speaker.

  • Free – a £1 donation towards refreshments is welcome but optional
  • 90 minutes, so you’re not away for long
  • For carers only, so you can speak freely
  • If we have your email address, we’ll invite you before each session

Face-to-face groups

  • Blaby

    1st Tuesday of the month, 2.30pm

    Countesthorpe Village Hall

  • Charnwood

    4th Monday of the month, 2.30pm

    Gorse Covert, Loughborough

  • Harborough

    4th Thursday of the month, 1.30pm

    Mind & Body Studio, Harborough Leisure Centre

  • Hinckley & Bosworth

    2nd Thursday of the month, 1.30pm

    Age UK, Earl Shilton

  • Melton

    2nd Wednesday of the month, 2pm

    Carnegie Museum, Melton Mowbray

  • North West Leicestershire

    1st Thursday of the month, 10.30am

    Marlene Reid Centre, Coalville

  • Oadby & Wigston

    3rd Thursday of the month, 2.30pm

    Salvation Army, Ladysmith Road, South Wigston

Groups change from time to time – please call us to check before your first visit.

Online · Zoom · 1 hour

A Cuppa with Kerry

With our Carer Services Manager, Kerry. Open to all carers.

3rd Friday of the month, 2pm

Online · Zoom · 1 hour

Working-age carers

An evening group for carers juggling work and caring.

2nd Tuesday of the month, 7pm

Practical help

Practical help with your caring role

The things that make day-to-day caring easier, and give you peace of mind.

  • Carers Passport

    Your carers ID card, recognised across Leicester, Leicestershire and Rutland. It can help with hospital visiting, local discounts and offers.

    Apply for your passport

  • Emergency planning

    Register with us and we’ll send you an Emergency Card for your wallet and a Carer Emergency Support Plan, so someone can step in if you’re ill or have an accident.

    • Emergency Card
    • Support Plan (PDF)

    Get your emergency plan

  • Carers Assessment

    A conversation about you and what would help you keep caring. About 20 minutes, online or by phone with us – and it may lead to financial help.

    About Carers Assessments

Your wellbeing

Looking after yourself

Carers are more likely to be in poor health than people without caring responsibilities. Your health matters too.

  • Care for carers

    Ideas and trusted resources for managing stress, eating well, mindfulness and taking a break – plus support for when your caring role ends.

    Look after your wellbeing

  • Free carer training

    Hundreds of free online courses for unpaid carers, from Care Learning.

    Browse courses

  • Carers top tips

    Practical tips from carers across Leicestershire – from making car journeys easier to reviewing benefits. Got a tip? Share it with us.

    Read the tips

How we help

Help with practical problems and a social life

A carer from Hinckley, looking after her husband with diabetes, depression and sight loss, was struggling with her home, garden, finances and isolation. Three months later her confidence had grown – and she’d passed her driving test.

Read her story and others
  1. Support groupIntroduced to the Hinckley carers group
  2. BefriendingMatched with a telephone befriender
  3. ReferralsPut in touch with sight loss charity Vista and help for the garden
  4. BenefitsFollowed up her husband’s PIP claim with the DWP

Information & stories

Find out more

Information, videos and real experiences from other carers.

  • Information videos

    Short, professionally made videos on benefits, care at home, Carers Assessments, legal matters, self-care, residential care, bereavement and more.

    Watch on YouTube

  • Carers’ stories

    Real experiences from carers in Leicestershire, to inform and inspire you.

    Read carers’ stories

  • Carers’ rights

    Find out what help you’re entitled to and your rights as a carer.

    Know your rights

  • A Guide for Carers

    Our free guide to the practical and emotional sides of caring. Also available in large print and other formats.

    Download the guide (PDF)

  • Newsletters

    Dates for your diary, carers’ rights updates and top tips from carers.

    Read our newsletters

  • Follow us

    Carers events, news and wellbeing tips on Facebook and Instagram (@supportforcarers).

    Find us on social media

GP or professional? Refer a carer

If you support someone caring for an adult in Leicestershire, refer them to us and we aim to contact them within two working days.

Leicestershire County Council

How we’re funded

Support for Carers is funded by Leicestershire County Council. Businesses and organisations who would like to support our work are welcome to get in touch.